Privacy Policy
Effective Date: 11 August 2026
At Astrolight, we respect your privacy and understand that the information you provide for a personalised astrology report may be personal. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, purchase a report or communicate with us.
Information We Collect
When you use Astrolight, we may collect information such as your name, email address, account information, purchase and order details, date of birth, exact birth time, city and country of birth, and the questions or information you voluntarily provide for your astrology analysis.
For relationship or compatibility reports, you may also provide birth information relating to another person. You should only provide another person's information where you have permission to do so.
Our website may also automatically collect technical information such as your IP address, browser information, device information and website activity through cookies and similar technologies.
Why We Collect Your Information
We use your information primarily to provide the service you have requested. This includes calculating and analysing your birth chart, preparing your personalised astrology report, answering the question included with your purchase, processing and managing your order, delivering your report, maintaining your customer account and providing customer support.
We will not use the personal information you submit for an astrology reading to make unrelated decisions about you.
Your Birth Details & Personal Questions
Your birth information is collected because it is necessary to prepare your personalised Vedic astrology analysis.
Some customers may voluntarily include private or sensitive information within their personal questions. Please provide only information that you are comfortable sharing and that is relevant to your requested analysis.
Where you voluntarily provide sensitive information, Astrolight will use it only for preparing your requested report, communicating with you about that service, or where otherwise required by law.
Payments
Payments are processed through the payment provider available through our website checkout. Payment providers may collect and process information required to complete your transaction and are subject to their own privacy practices.
Astrolight uses Wix to operate its website and online store. Information submitted through the website may therefore be stored or processed using Wix's systems and other service providers used to operate the website. Wix explains that information submitted through Wix websites may be stored through its data storage, databases and applications.
How We Share Your Information
Astrolight does not sell your personal birth information or personal questions to third parties.
Information may be shared only where reasonably necessary to operate the website and provide your service, such as with our website hosting provider, payment provider, email provider or other technology providers assisting with order processing and service delivery.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
International Data Processing
Some technology providers used by Astrolight may operate or process information outside Australia. Where applicable, information may therefore be transferred to or stored in other countries as part of operating the website and providing our services.
Data Security
We take reasonable steps to protect the personal information under our control from misuse, loss and unauthorised access, modification or disclosure.
However, no online service or method of electronic storage can guarantee absolute security.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary to provide our services, manage customer accounts and orders, respond to enquiries, maintain appropriate business records and comply with applicable legal obligations.
Information that is no longer reasonably required may be deleted or de-identified where appropriate.
Accessing or Correcting Your Information
You may contact Astrolight if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate.
If you realise that you entered an incorrect birth date, birth time or birthplace before your report has been prepared, please contact us as soon as possible.
Marketing Communications
Astrolight will only send promotional or marketing communications where you have subscribed or otherwise agreed to receive them. You may unsubscribe from marketing communications at any time.
Transactional communications relating to your account, purchases and report delivery may still be sent where necessary.
Cookies
The Astrolight website may use cookies and similar technologies for website functionality, security, analytics and, where enabled, marketing purposes. You may be able to control non-essential cookies through the website's cookie settings or your browser.
Privacy Questions or Complaints
If you have a question, concern or complaint about how your personal information has been handled, please contact:
Astrolight
Email: [your Astrolight email address]
We will review privacy enquiries and respond within a reasonable period.
Changes to This Policy
We may update this Privacy Policy from time to time as Astrolight's services, technology or legal requirements change. The latest version will be published on this page with an updated effective date.